Marketing strategies

Top social media sites? B2B or B2C?

Posted in Blogging, Building customer loyalty, Marketing strategies, Social media 1 Comment

Here’s a continuation of what we showed you about social media yesterday. This report, however, is from Hubspot, a company that specializes in inbound marketing–or drawing customers to businesses rather than pushing sales messages outward.

As you can see once again, the success that marketers had with various social media channels depended on whether they were selling to consumers or to other businesses.

Instead of the, “very or somewhat effective” responses given in the Marketing Sherpa chart, the Hubspot  study measured which channels had resulted in the acquisition of a customer. Once again, blogging scored very high in both the B2B and B2C categories. Facebook was strongest in B2C marketing. And LinkedIn was the best social media channel for those businesses selling to other businesses.

So once again, here’s the takeaway: All your friends may be saying, “You have to be on Facebook.” The truth is: You don’t necessarily have to be on Facebook. You need to be where your customers are.  Check around. Look for names of your customers on all of the channels. Then look to see where your competitors are trying to interact with and attract customers.

That simple and cost-free exercise will tell you how best to spend your time, and possibly, your money, on social media.

Top social media sites? It depends on your goals

Posted in Blogging, Building customer loyalty, Copywriting and content, Marketing strategies, Social media 1 Comment

A new study, from Marketing Sherpa, has found that your best choice for  social media networks depends on whom you’re trying to reach.

For example, if you’re selling to consumers (and provided that your customers are actually using Facebook, and that you can lure visitors with compelling content and/or games, contests, discounts, or coupons), Facebook is probably your best bet.  On the other hand, if you’re selling to businesses, you may want to put your social media resources to use elsewhere–say, on LinkedIn. Take a look at the survey results:Allen T. Sutton, who wrote the blog post describing survey results, noted what he’d expected and a couple or results that surprised him:

“Blogging sits comfortably on top. This does not surprise me since creating content is the most effective SEO tactic , and SEO is a vital part of a good inbound strategy.

“However, two things do surprise me. First, I expected LinkedIn to rank high with B2Bs, but I did not expect it to so clearly beat Facebook. Fewer than 50% of B2B marketers report that their efforts on Facebook were effective. LinkedIn appears to provide the most effective social network for inbound B2B marketers.

“The second thing that surprises me is that YouTube and other video sharing sites are well within the top tier. I have seen great YouTube strategies from a select few marketers, but I did not realize that strong performance was this widespread. I expect even more marketers to start using video sites in the coming years.”

What marketing strategies should work best for you? And especially if you have a limited marketing budget?  We can help you figure it out and start attracting new customers. Contact us.

Mobile users: Personalized messages best

Posted in Advertising, Building customer loyalty, Copywriting and content, Marketing strategies, Selling tips Be the first to comment

While every marketer tries to figure out the way to turn smartphone presence into big bucks, an interesting survey just indicated  the best way to get smartphone users to click through to your Website or your product. The answer: personalization.

Upstream, a  global mobile marketing technology company, and research company Luth Research, checked in with smartphone users to see what they responded to in messages sent to their phones. Interestingly, respondents indicated that mobile advertisements “that are tailored to their “tastes and interests” far out-performed other offers based on time, lifestyle or location.

The research polled more than 2,000 American adults and found that feature phone users ranked the appeal of personalized offers at 59%, compared with offers that focused on timing (18%), lifestyle (16%) or location (8%). Smartphone users responded similarly:  60% preferred personalized offers over promotions based on timing (17%), lifestyle (10%) or location (14%).

“‘Comparing the importance of personalization versus location in receiving mobile ads is especially interesting, given the hype around location-based players such as Foursquare, Gowalla, Yelp, Facebook Places or even Google+ with its Latitude check-ins,’ said Assaf Baciu, Senior Vice President, Product Management, Upstream. ‘While location remains an important factor in delivering mobile ads, tailoring interactions via mobile to consumers’ tastes and interests’ clearly presents much greater potential for driving higher response and conversion rates.’ “

Small business marketing: Quality does matter

Posted in Building customer loyalty, Marketing strategies, Social media, Web design Be the first to comment

I just read an interesting round-up of ideas on using video as an effective marketing tool.

Much of the advice consisted of encouragement by experts (and I’m paraphrasing),  to “Just  do it,” with tips on how to spread your video around.

In the comments section, “beenyweenies,” a video marketing professional who did not reveal his or her name or company name, objected strongly, and called most of the suggestions “borderline irresponsible.”

Here are some of “beenyweenies’” key points:

“There is already so much bad video on the internet right now that the world doesn’t need another 50,000 self produced, poorly executed videos of some talking head rambling on…Most of the suggestions seem more geared to appealing to one’s DIY sensibilities, desire to spend nothing on marketing, and our inner narcissism (YOU can be the star in your own video!).

“Beenyweenies” continues: “Even most “professionally” produced videos have a high failure rate if the producers don’t have a solid understanding of video marketing principals….

“There was a time when business owners thought they could get away with slapping together a shoddy website using FrontPage, too. These days, you’d be lucky to get a few dozen hits a month with a site like that, and most business owners wouldn’t dream of doing something so damaging to their brand. Video is no different, which is why I say this article is doing a disservice to its readers.

“People judge a company on the quality of their promotional materials. If your marketing is poorly done, most consumers get a bad feeling about you and move on to a competing provider. There are simply too many choices in the marketplace to get so sloppy with your marketing.”

In the end, marketing, like most else in life, comes down to the advice my father gave to my brother and me while we were growing up: “If you’re going to do something, do it right.”

To read the entire article, and all of the posted comments, click here.

How to attract customers: The best way

Posted in Building customer loyalty, Copywriting and content, E-mail marketing, Marketing strategies, Print materials, Search engine optimization, Social media, Web design Be the first to comment

I get lots of e-mails–as we all do. Most of mine contain information I’ve requested from expert resources in all areas of marketing. Hey, ‘ya gotta keep up!

Just saw a simple explanation of today’s marketing landscape. It was in a white paper on Twitter as a business tool that I downloaded from Hubspot, a company that sells marketing automation software. This paragraph summed up today’s marketing landscape clearly and succinctly:

“Th[e] changing nature of consumers‘ shopping habits means that instead of continuing to push marketing messages out, effective marketers must adapt to consumers‘ new behavior by creating marketing campaigns that pull people in to their business. This strategy is called inbound marketing. Inbound marketers offer useful information, tools, and resources to attract people to their business and its website, while also interacting and developing relationships with consumers on the web…”

Put more simply: Offer information that customers will find interesting and helpful. That way, they’ll see you as a great resource, someone they can trust.  And they’ll want to come to you–to learn more about you and your business.

The bottom line: Don’t waste your money on marketing that focuses on you.  Think about what your customers want and give it to them.

You really can be a customer magnet. Easily and affordably.

To download the Hubspot whitepaper (registration required) click here.